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Service Information

Service Information
National Land Management Agency,Ministry of the Interior
Publish on 2019-11-01
Contact numbers
Unit Duties Tel
National Building Regulation Information System Customer Service
The National Building Regulation Information System operates a customer service hotline that provides services like operations guidance, troubleshooting, and character formation application (please provide images to This e-mail address is being protected from spambots. You need JavaScript enabled to view it before calling). For questions regarding laws or content of information, please contact the governing construction authority. (02)27485205
Building Administration Division
  1. Oversee planning, supervision, and assessment of building regulation systems and tasks.
  2. Review building technology, structure, and materials.
  3. Revise, update, and interpret the Building Act.
  4. Handle matters pertaining to smart green architecture.
  5. Handle planning, supervision, and assessment of building construction management.
  6. Building Technical Regulations - building design specifications.
  7. Handle matters pertaining to architect registration and management.
  8. Interior renovation regulations and personnel registration.
  9. Elevator regulations and personnel registration.
  10. Apartment building regulations and management staff registration.
(02)87712794
(02)87712687
Public Housing Division
  1. Social housing operations.
  2. Housing subsidy operations.
(02)87712899
(02)87712637
Planning Division
  1. Draft, revise and interpret national land planning and regional planning-related regulations.
  2. Draft, announce, change, and implement national land planning and regional planning at all levels.
  3. Draft, interpret, and review regulations regarding the use permits of the Regional Planning Act and Spatial Planning Act
  4. Draft, revise, and interpret regulations relevant to the Coastal Zone Management Act.
  5. Draft and interpret the Regulations for Farm Housing Construction on Agricultural Lands.
  6. One-stop inquiry system for environmentally sensitive areas.
  7. Other matters regarding national land planning and regional planning.
(02)87712958
Urban Regeneration Division
  1. Draft and enact urban renewal-related regulations.
  2. Review, supervise, and evaluate automatically renewed subsidy funds.
  3. Guide and coordinate private urban renewal cases.
  4. Draft and implement sub-laws regarding government-led urban renewal.
  5. Plan, promote, and supervise government-led urban renewal cases.
  6. Supervise the operation of the National Housing and Urban Regeneration Center.
  7. Draft and implement regulations pertaining to reconstruction of unsafe and old buildings in cities.
  8. Plan and promote credit loans for the reconstruction of unsafe and old buildings in cities.
  9. Balance management, usage, and assessment of the Central Urban Renewal Fund.
(02)87712903
(02)87712575
(02)87712751
National Parks Division
  1. Manage national (nature) park publications (including e-newsletters).
  2. Manage and maintain national (nature) park web portal (including knowledge platforms) systems and the biodiversity database.
  3. Organize the Appointment with National (Nature) Park events, youth camps, tours, and environmental education.
  4. Manage the promotion of national (nature) park partnerships, volunteer services, and ecotourism.
  5. Manage national (nature) park landscape conservation, forestry, acquisition, forest fires, invasive species prevention, and marine pollution prevention.
  6. Manage matters pertaining to national (nature) park construction regulations.
  7. Manage national (nature) park building and environment landscapes, and habitat conservation.
  8. Manage national (nature) park soil and water preservation, and construction for disaster prevention on park-operated land.
  9. Manage national (nature) park green energy ecological engineering, issue building permits, and handle squatters.
  10. Handle the National Park Law and relevant regulations.
  11. Handle National Park Planning Commission duties and national (nature) park planning changes and overall review.
  12. Handle inquiries as to which lands belong to national (nature) parks.
  13. Manage each national (nature) park's environmental hygiene, recreational services, and public safety.
(02)87712670
(02)87712680
(02)87712912
Finance Administration Division
  1. Manage amortization of overdue balance, leniency measures, auction of seized goods, settlement and withdrawal, and appeals regarding government lending obligations (including public housing loans, loans to civil servants and teachers, loans to military personnel, and labor loans).
  2. Handle cases of insufficient payment after auction of seized goods and compulsory settlements regarding government lending obligations (including public housing loans, loans to civil servants and teachers, loans to military personnel, and labor loans).
  3. Collateral cancellation of government lending obligations (including public housing loans, loans to civil servants and teachers, loans to military personnel, and labor loans).
  4. Recover subsidized interests in cases of default labor housing loan transfer.
  5. Handle applications for housing loan interest subsidies for the reconstruction of unsafe and old buildings in cities.
(02)87712882
Planning Administration Division
  1. Housing Review Committee, Ministry of the Interior.
  2. Public housing construction projects.
  3. Regulations regarding private establishment of social housing.
  4. Post-disaster temporary housing.
(02)87712627
Management Administration Division
  1. Handle matters such as affordable housing registration of caution, and creation of mortgage.
  2. Accessible design standards and rewards.
  3. Handle matters pertaining to the Regulations of Grading Housing Performance.
  4. Handle matters pertaining to the Regulations of Urban Unsafe and Old Buildings Structural Safety Performance
  5. Building structure screening and phased reinforcement.
  6. Handle matters pertaining to the establishment of the Basic Living Standards.
(02)87712872
Land Administration Division
  1. Handle matters regarding housing information.
  2. Housing fund and vacant land management.
  3. Social housing rental incentives.
(02)87712861
(02)87712584
Building Engineering Division
  1. Professional agency for procurement in public construction projects overseen by non-construction governing agencies of the central government.
  2. Organizes major construction projects entrusted by the Executive Yuan.
  3. Assist the Executive Yuan and National Development Council to review construction projects.
  4. Help to review plans of the Ministry of the Interior (Department of Civil Affairs) to subsidize local governments to build joint office buildings.
  5. Conduct budget review of the Executive Yuan's Public Construction Committee Post-Disaster Reconstruction Funding.
  6. Help conduct social housing assessments.
(02)87712783
Urban Planning Division
  1. Interpret, review, and revise urban planning regulations.
  2. Urban planning review.
  3. Heart of City & Township Program - Forward-looking Plan.
(02)87712609
Public Works Division
  1. Clear up questions regarding the Urban Road Act, Common Duct Act, and Statute for Collection of Community Development Fees by Construction Projects.
  2. Establish and use the Public Utility Database.
  3. Establish barrier-free environments in urban parks.
  4. Acquisition of land reservation for public facilities.
(02)87712651
(02)87712645
Road Engineering Division
  1. Oversee drafting and revision for urban road design; construction technology development; management and supervision; counseling; and data collection and tallying.
  2. Construction and maintenance of roads and bridges.
(02)87712821
Sewer Engineering Office Oversee the execution and supervision of storm drain/sewer construction system planning, design, construction, and operation management in urban planning areas and other designated areas. (On December 5, 2005, the duties and staff of the Environmental Engineering Division merged with the Sewer Engineering Office) (02)89953888
New Town Construction Division
  1. Draft, revise, and explain the New Town Development Act and relevant sub-laws.
  2. Draft and promote the New Town Special District Development Plan.
  3. Plan and coordinate the New Town Special District Development Plan and urban design.
  4. Fundraising and usage of New Town Special District Development Funds.
  5. Conduct expropriation, land acquisition management, and disposition for new town special districts.
  6. Assessment, planning, and invitations to tender for overall development of new town special district lands.
  7. Handle planning and design, outsourcing, construction management, supervision, inspection, contract disputes, and construction site management for projects in new town special districts.
  8. Relocation and construction of military camps in new town special districts.
  9. Handle information given, items listed on accounting statements, and purchase and management of property for the division's comprehensive examination.
(02)87712846
Construction Division
  1. Outsource and negotiate prices for constructions projects worth over NT$200 million.
  2. Formulate the CPA's strategy for tenders.
  3. Revise the CPA's standard tender documentation.
  4. Conduct construction review from groundbreaking, price evaluation, budget adjustment, completion, settlement, and inspection, to establishment of maintenance bonds.
  5. Settle construction contract disputes.
  6. Review, revise, and reenact construction and commissioned supervision contracts.
  7. Construction examinations.
  8. Draft and implement systems of construction quality.
  9. Relevant education and training.
  10. Occupational safety operations.
  11. Contact channel for the General Construction Supervision project.
(02)87712846
Public Relations Office
  1. Legislative contact: Act as intermediary between the CPA's business units and the Legislative Yuan; communicate matters including legislature (including budgets) review, business reports, consultation and inspections; and offer voter services.
  2. Press contact: Gather information regarding the CPA, publish press releases between business units, and contact the press.
  3. Others: Other general duties, including organizing the Appointment Between Leaders and Citizens campaign.
(02)87712378
Personnel Office
  1. Handle the organizational structure, appointment and removal, exam qualifications plan, personnel quota management, and personnel management of the CPA and its subordinate units.
  2. Handle assessments, rewards and penalties, and personnel training in the CPA and its subordinate units.
  3. Handle retirement, benefits, salary, insurance and information management-related duties in the CPA and its subordinate units.
(02)87712438
Information Management Office
  1. Computerize the offices of the CPA and its subordinate units.
  2. Support internal affairs data promotion and the government digitization/Internetization promotion plan.
  3. Handle the system development and maintenance of the CPA's information development plan.
(02)87712411
Accounting Office
  1. Handle the CPA's budget and final accounts.
  2. Prepare and review the CPA's statistical statements.
  3. Fill out the construction project employee survey and construction industry price index survey.
  4. Conduct surveys on housing demand trends and construction industry economy.
  5. V. Conduct maintenance on statistics and data of the Accounting Office's information portal and the CPA's global data network.
(02)87712470
Civil Service Ethics Office
  1. Investigation and prevention of corruption in the CPA.
  2. Accept property declarations from those with such obligations within the CPA or its affiliate units.
  3. Investigate cases of conflicts of interest in the CPA.
  4. Protect the official secrets of the CPA.
  5. Assist in making the CPA's procurement records transparent to the public.
  6. Register incidents of ethical integrity within the CPA and its subordinate units.
  7. Conduct ethics promotion within and outside of the CPA.
  8. Protect the security of the CPA.
(02)87712893
Office of Senior Technician
  1. Compile the CPA's monthly performance statistics.
  2. Management, expiration, reference, and analysis of official records.
  3. Receive and sort messages in the Director General Mailbox (including feedback from the public), register messages, and log them into an online database.
  4. Receive, sort, and register messages from the mailboxes of the Minister, Director General, and President (including feedback from the public), policy declarations, and negative feedbacks.
  5. Register, sort, compile, and file appeals made by phone (including the 1996 Ministry of the Interior hotline).
  6. Register appeal cases (including appeals made by phone).
  7. Phone etiquette tests and related assignments.
(02)87712390
Secretariat
  1. Receipt, dispatch, proofreading, stamping, and distribution of the CPA's official documents.
  2. Management of the CPA's official seals.
  3. Dispatch and management of the CPA's official vehicles.
  4. Management of the CPA's property and items.
  5. Hiring, assessment, rewards and punishment, dismissal, and compensation of technicians.
  6. Conference room registration and management.
  7. Planning, implementation and evaluation of the CPA's archive management.
  8. Manage the cash registry, employee salary distribution, and custody of securities.
  9. Other administrative and public duties.
(02)87712526
Central Region Office Oversee the management and guidance of the construction industry, Enforcement Rules of the Urban Planning Law, establishment of Taiwan's important metropolitan area geological database, supervision of overall urban planning development, and the staff review and verification master plan of urban planning. (049)2352911
Northern Engineering Office Outsourcing, progress management, quality assurance, and inspection of public construction projects.
Measurement, planning, and design of roads, bridges, and landscape construction.
Other construction technology-related duties.
The main duties and responsibilities of its subordinate units are as follows:
Administrative Office: Handle administrative affairs such as personnel affairs, civil service ethics, accounting, general affairs, and information.
Research and Evaluation: Handle research and evaluation-related responsibilities.
Quality control: Handle construction safety and health, road smoothness, and quality spot checks.
Northern District Construction Division (hereinafter referred to as "Northern Division"): Handle the construction of roads and bridges as well as commissioned professional procurement for local school construction projects in the 7 northern counties and cities.
Linkou New Town Development Construction Division (hereinafter referred to as "Linkou Division"): Handles construction projects in the north as well as professional commissioned procurement for local school construction projects.
Eastern District Constriction Division (hereinafter referred to as "Eastern Division"): Conducts construction of roads and bridges in the eastern counties of Yilan and Hualien, as well as commissioned professional procurement for local school construction projects.
(02)22402911
Central Engineering Office The Central Engineering Office oversees the following in the 6 central counties and cities:
  1. Contracting, construction progress, quality control, and inspection of public construction projects and social housing construction projects.
  2. Measurement, planning, and design of road and bridge construction projects.
  3. Concurrently handle the measurement, planning, and design of road and bridge construction in the 7 northern counties and cities.
  4. Other construction technology-related duties.
The main duties and responsibilities of its subordinate units are as follows:
Administrative Office: Handles administrative duties such as personnel, civil service ethics, accounting, bookkeeping and evaluation, information, paperwork, general affairs, financial affairs, cash registry, and document filing.
Central Engineering Division: Handle road and bridge construction projects within government budget in the central area, as well as commissioned professional procurement for local school construction projects
Central Housing Division: Handle construction work in the 6 central counties and cities, as well as commissioned professional procurement for local school construction projects.
Central Road Division: Handle the construction planning, design, coordination, and supervision of the region-based road system construction plan in Northern (Keelung, Taipei, Taoyuan, Hsinchu, Yilan, and Hualien) and Central (Miaoli, Taichung, Changhua, Nantou, and Yunlin) Taiwan, as well as execution and supervision of road construction responsibilities (road elevation planning and existing urban road landscape and anthropocentric environmental improvement projects in each city and county).
(04)22188188
Southern Engineering Office Southern Engineering Division: Handle road and bridge construction work in southern cities and counties as well as commissioned professional procurement for local school construction projects.
Southern Road Division: Handle the measuring, planning, design, coordination, and supervision of road construction projects in the southern counties and cities.
Southern Housing Division: Handle professional construction management commissioned by local schools and institutions in southern counties and cities.
Administrative Office: Handle personnel appointment, evaluation, and compensation; problem-prevention and investigation for civil service ethics; accounting and bookkeeping; as well as administrative duties such as research and evaluation, information, document processing, general affairs, financial affairs, cash registry, and archives.
(07)2212425
Last Updated on 2021-11-24
 
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