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Service Information

Service Information
Unit Work Telephone
National Building Administration Information System Customer Service The National Building Administration Information System Customer Service hotline provides services such as system operation guidance, troubleshooting for system abnormalities and problems, and character creation applications (please email a screenshot of your issue to cipei@nlma.gov.tw before calling). If you have questions about laws or information contents, please contact the competent authority for construction. +886-2-27485205
Spatial Planning Division
  1. The development, amendment, and interpretation of laws and regulations related to spatial planning and regional planning.
  2. The formulation, announcement, amendment, and implementation of the National Spatial Plan and regional plans, as well as matters concerning the approval of spatial plans by municipalities and counties (cities).
  3. Development permits based on the Regional Plan Act and the Spatial Planning Act.
  4. The amendment, interpretation, and review of laws related to land use permits.
  5. The amendment and interpretation of the Regulations for Constructing Farmhouses on Agricultural Land.
  6. Single window inquiry of sensitive areas.
  7. The development, amendment, and interpretation of laws and regulations related to non-urban land use control.
  8. Other matters related to spatial planning and regional planning.
+886-2-87712958
Urban Planning Division
  1. The interpretation, review, and amendment of urban planning regulations.
  2. The review of urban planning.
  3. Forward-Looking Infrastructure Development Program- Heart of City & Township Program.
+886-2-87712617
Building Administration Division
  1. Responsible for the planning, supervision, and assessment of building regulation systems and work.
  2. The amendment, revision, and interpretation of building regulations.
  3. Matters related to intelligent green buildings.
  4. The review of building technical, building structures, and building materials.
  5. The registration and management of architects and other related matters.
+886-2-87712691
+886-2-87712877
  1. The planning, supervision, and assessment of architect construction management.
+886-2-87712919
  1. Building Technical Regulations - building design codes.
+886-2-87712695
  1. Regulations for interior decoration and the registration and management of personnel, etc.
+886-2-87712879
+886-2-87712705
  1. Regulations for elevating equipment and the registration and management of personnel, etc.
+886-2-87712686
+886-2-87712701
  1. Regulations for condominiums and the registration and management of management service personnel, etc.
+886-2-87712685
+886-2-87712706
Housing Development Division
  1. Work related to social housing.
  2. Work related to housing subsidies.
  3. Work related to the Real Estate Information Platform.
+886-2-87712632
+886-2-77298003
+886-2-55740089
  1. Matters related to the establishment of mortgage rights for public housing.
  2. Subsidies for handicap accessible housing.
  3. Subsidies for earthquake reinforcements
+886-2-87712871
  1. Work related to the Social Housing House Leasing and Rental Management project.
  2. Matters related to social housing operations and management.
+886-2-87712867
  1. Matters related to installation repayments of overdue arrears, leniency measures, seizure and auction of collateral or withdrawal of settlements, and petitions for government loan debts (including government housing loans, public education loans, loans for members of the armed forces, and worker loans).
  2. Matters related to insufficient payment and forced settlement after auction for government loan debts (including government housing loans, public education loans, loans for members of the armed forces, and worker loans).
  3. The cancellation of mortgage registration for government loan debts (including public education loans, loans for members of the armed forces, and worker loans).
  4. The recovery of interest subsidies for transfers and defaults on worker housing loans.
  5. Applications for interest subsidies on residential loans for urban unsafe and old buildings.
+886-2-87712883
+886-2-87712585
+886-2-87712882
+886-2-87712890
Urban Regeneration and Construction Division
  1. Formulation and implementation of laws and regulations related to urban renewal.
  2. Review, supervision, and management of the subsidy funds of reconstruction, renovation, or maintenance.
  3. Provision of guidance and 
    coordination of urban renewal projects.
+886-2-87712903
  1. Formulation and implementation of regulations related to the urban renewal under government guidance.
  2. Planning, promotion, and supervision of renewal under government guidance projects.
  3. Supervise of National Housing and Urban Regeneration Center.
+886-2-87712873
  1. Formulation and implementation of regulations related to the reconstruction of hazardous and old buildings.
  2. Planning and promotion of unsecured loans for reconstructing hazardous and old buildings.
  3. Revenue, expenditure, utilization, and management of the Central Urban Renewal Fund.
+886-2-87712751
  1. Formulation and implementation of laws and regulations related to new town development.
  2. Formulation and promotion of development plans for new town special districts.
  3. Planning and coordination of urban planning and urban design for new town special districts.
  4. Raising and utilizing financial resources for the development of new town special districts.
  5. Work related to land expropriation, acquisition, management, and disposal for new town special districts.
  6. Overall assessment and planning for the development of new town special districts as well as investment promotion work.
+886-2-87712720
  1. Planning and design, contracting, construction management, supervision, acceptance, contract disputes, and construction site management of projects in new town special districts.
  2. Matters related to relocating military barracks and construction work on their original sites in new town special districts.
+886-2-87712732
Urban Infrastructure Division
  1. Templates for technical service/project contracts, quality management standards, specifications for road project construction outlines.
  2. Project quality supervision, project supervision, and occupational safety assessments for National Land Management Agency projects.
  3. The provision of annual education and training for personnel and invitations to external experts and scholars to deliver lectures.
  4. The Engineering Management Information System and mobile app.
  5. Staffing for progress review meetings by the Ministry of the Interior and the National Land Management Agency, and providing a single point of contact for the Public Oversight Program in Public Works Projects.
  6. Clarifications of regulations related to the Urban Road Act and related design standards and specifications.
  7. Work related to urban road management and supervision.
  8. Work related to urban park management and supervision.
+886-2-87712652
+886-2-87712754
Sewer Construction Division
  1. Responsible for the planning and promotion of sewer policies, systems, and technological development.
  2. Interpretation and revision of the Sewerage Act and related laws.
  3. Promoting the planning, design, and construction of stormwater and sanitary sewer systems in urban planning areas and designated areas nationwide.
+886-2-87711220
+886-2-87711221
Sewer Sustainable Operation Division
  1. The planning and promotion of sewer sustainable operation policies and systems.
  2. The formulation and implementation of regulations for sewer sustainable operation.
  3. The formulation and promotion of management plans for sewer sustainable operation and the supervision and management of facilities under central government.
  4. The planning, promotion, and supervision of adaptation strategies and greenhouse gas emission reduction for sewerage in response to climate change.
  5. Sewer space technology, geographical information, operation management technology and standard settings, information collection, and system construction and management.
  6. The promotion, evaluation, and technological development of sewer operation management, reuse of energy and resources, plant and station renewal, energy conservation, and facility life cycle extension.
  7. The planning, research, and promotion of the construction of reclaimed water facilities in public sewage treatment plants.
  8. The establishment and promotion of special-purpose sewer guidance and management mechanisms.
  9. The formulation and promotion of sewer disaster prevention plans, supervision of disaster prevention work and post-disaster reconstruction project plans, post-disaster prevention and rescue work, and disaster investigation and data reporting.
  10. Other matters related to sewer sustainable operation.
+886-2-87712432
Construction Administration Division
  1. Amendments to and interpretation of the Construction Industry Act.
  2. The formulation and revision of policies for the construction surplus soil, and the planning, review, and promotion of the establishment of surplus soil treatment plants and other excess surplus soil treatment plants.
  3. The formulation and revision of waste reuse policies for the construction surplus earth and gravel, addition of new regulations, and reviews of construction surplus earth and gravel cases and waste reuse permits.
  4. The formulation, revision, and addition of regulations for foreign workers in construction jobs, and review of applications for employer qualifications for migrant workers in construction jobs.
  5. The distribution, management, and application of heavy machinery for construction.
  6. Amendment and interpretation of Taiwan Province’s Enforcement Rules of Urban Planning Law.
  7. The review of urban and rural urban planning.
+886-49-2352911
  1. The review of applications for employer qualifications for foreign workers in construction jobs.
+886-49-2316035
Secretariat
  1. Matters related to the receipt and forwarding, proofreading, seal imprint, and distribution of official documents of the National Land Management Agency.
  2. Matters related to the seals and compliance of the National Land Management Agency.
  3. Matters related to the dispatch and management of official vehicles of the National Land Management Agency.
  4. Matters related to the management of the property and items of the National Land Management Agency.
  5. Matters related to the employment, assessment, incentives, penalties, retirement, and pensions of workers.
  6. The registration and management of conference rooms.
  7. Matters related to the planning, implementation, and assessment of the National Land Management Agency’s archives management.
  8. Matters related to cash, employee salary payments, and custody of securities.
  9. Matters related to administrative affairs and procurement.
+886-2-87712558
Personnel Office
  1. Matters related to the personnel distribution, appointment, dismissal, transfer, examination planning, job management, and personnel management of the National Land Management Agency and its affiliated agencies.
  2. Matters related to personnel incentives, penalties, training, and further education for the National Land Management Agency and its affiliated agencies.
  3. Matters related to personnel retirement, benefits, remuneration, insurance, and information management for the National Land Management Agency and its affiliated agencies.
+886-2-87712438

Civil Service Ethics Office

  1. Matters related to the investigation, handling, and prevention of corruption cases among civil servants in the National Land Management Agency.
  2. Matters related to the declaration of property for obligors in the National Land Management Agency and its affiliated agencies.
  3. Matters related to avoiding conflicts of interest by civil servants in the National Land Management Agency.
  4. Matters related to maintaining confidentiality in the National Land Management Agency.
  5. Assisting in the public review of procurement cases by the subordinate units in the National Land Management Agency.
  6. Handling matters related to the registration of civil servant ethics incidents in the National Land Management Agency and its affiliated agencies.
  7. Matters related to promoting ethics inside and outside the National Land Management Agency.
  8. Matters related to security in the National Land Management Agency and its affiliated agencies.
+886-2-87712445
Accounting Office
  1. Handling matters related to the budgets and final accounts of the National Land Management Agency.
  2. Matters related to compiling statistics on the official business and surveys of the National Land Management Agency.
  3. Collaborations with the Directorate-General of Budget, Accounting and Statistics of the Executive Yuan on surveys of construction project employees and construction project industry price indexes.
  4. Matters related to statistical work assigned by the Department of Statistics of the Ministry of the Interior (e.g. the Outline of the Ministry of the Interior, gender statistics analysis, etc.).
  5. The point of contact for the Accounting Office and the maintenance of compiled data on the National Land Management Agency's website.
+886-2-87712461
(Accounting)
+886-2-87712488
(Statistics)
Information Management Office
  1. Handling the transition to computerized operations in the offices of the National Land Management Agency and its affiliated agencies.
  2. Provide support for implementing information promotion, digitalization, and online government projects by the Ministry of the Interior.
  3. Handling matters related to the planning, system development, and maintenance of the National Land Management Agency’s Information Development Project.
+886-2-87712345
Building Engineering Group
  1. The construction of major public building projects assigned by the Executive Yuan, and handling matters related to entrust  public building projects.
  2. The construction of public building projects by the National Land Management Agency.
  3. Surveys of damage to public buildings across the nation caused by natural disasters and reviews of project reconstruction funds.
  4. The investigation and review of funding for residential renovation projects under the Housing Fund.
  5. Assist in the review of construction projects for public buildings of Executive Yuan Subordinate Agencies and subsidy projects by the Ministry of the Interior.
  6. Assist in matters related to construction projects such as social housing, public urban renewal, and urban and rural construction.
  7. The technical research and development of the planning, design and construction specifications for public building projects.
  8. Other planning and design matters related to public building projects.
+886-2-87712783
Research and Evaluation Office
  1. Matters related to the timeliness management of official documents.
  2. Matters related to the sorting, inspections, and supervision of the Director General’s e-mail.
  3. Matters related to the sorting, inspections, and supervision of tasks assigned by the Ministry of the Interior to the National Land Management Agency related the Minister’s e-mail.
  4. Matters related to compiling annual administration plans.
+886-2-87712390
Public Relation Office
  1. Liaison with the Legislative Yuan: Serving as an intermediary between the National Land Management Agency’s units and the Legislative Yuan, including bill (budget) review, reporting on the progress of work, consultations and inspections, and constituent services.
  2. Liaison with the press: Compiling public opinion on the National Land Management Agency, press releases by National Land Management Agency departments, and media contacts.
  3. Other: Other general affairs, including the handling of “Meet with the Director General” events.
+886-2-87712378